Ready for a Spotless Environment?
Reliable Cleaning for London – Join Our Community of Satisfied Homeowners and Businesses.
Get Your Instant Quote
020-3633-0313
Frequently Asked Questions (FAQ's)
Welcome to Bloom Eco Cleaning’s FAQ page! This is your go-to resource for learning everything about our cleaning services in London. We’ve structured this page to address common queries about general cleaning concerns, booking and scheduling, services and pricing, and our thorough cleaning process. Explore the sections below to find detailed answers and discover how we can provide a seamless and exceptional cleaning experience. We pride ourselves on delivering eco-friendly and professional cleaning solutions tailored to your needs!
” Trustworthy & Amazing Service – Extremely impressed with the whole process. Their Inventory clerks possess the requisite knowledge and
Martin Clarke
” Best Cleaning Company – This company is by far the best for move out cleaning. Impressive results throughout the
Balvinder Singh
” Cleaning ladies were amazing – The cleaning ladies were absolutely amazing & I’m extremely pleased that the property is
Sara Gardner
“ Astonishingly good clean and exceptionally professional service! Everything was perfect and I think I’m getting my whole deposit back
Helen St Quintin
” Move-out cleaning experts, highly recommend. Free oven cleaning was included unbelievable service. “
Susan
” 100% recommend! The team were amazing!! I had purchased a new property the day before in a very grubby
Anna Huddart
” HIGHLY RECOMMENDED!! Renaldo and Sharon did an outstanding job. My two bed/two bath flat looked sparkling and new for
Jacquie C
” Super impressed with the deep cleaning. The team arrived early and absolutely scrubbed the entire flat from top to
Natasha
” Bloom cleaning – Renaldo and team were fantastic. Very efficient and they did a great job. Had all their
Jack
” The amazing Bloom cleaning team. The cleaning team, Ronaldo and Sandra, were excellent. They arrived at our flat, which
Angela
Best end of tenancy cleaning!!! Renaldo and the team are very polite, hard working, and professional. They arrived 30 minutes
T R
” Deep cleaning of period home – We used Bloom Eco Cleaning for the deep cleaning of large period property
Mar
” Spotless service! – I chose this company due to the google reviews and easy to use website (you can
R Morison
” The only cleaners you’ll ever need! We’ve had the pleasure of working with Bloom Eco Cleaning for our end-of-tenancy
Darren E
” Very happy with service – We used Bloom Eco Cleaning for an end of tenancy clean and then a
Brian Dillon
” Prompt, Professional & Outstanding – Renaldo was on time, quick & also great at explaining what he was doing,
Rachel
” Would recommend! Good communication and price in comparison to other options. Very thorough clean and no issues getting our
A Walker
” Amazing Result! Above and beyond! We couldn’t recommend Bloom Cleaning highly enough. Renaldo and his team worked so hard,
L.D
“ Fantastic professional clean. Renaldo and his team were extremely efficient, with great attention to details. Arrived on time, finished
HappyCustomer
“ First time using Bloom for a tenancy clean, including carpets. I was highly impressed, booking procedure was easy and
Lea Freires
“ Renaldo is super professional and kind. Very happy with the whole experience and the results were amazing – I’ve
Jen
“ Renaldo and his team were fantastic. They are not only lovely people but went above and beyond to ensure
Nathalie du Preez
“ Best end of tenancy clean – thorough and meticulous! Bloom Eco Cleaning worked absolute miracles at the end of tenancy
Alice Rhodes
“ Ronaldo did an excellent job cleaning our one bedroom flat and really cared about doing a good job. Was
Pete
A professional cleaning appointment with us will deliver a truly comprehensive service; meaning that prices include everything necessary to complete the tasks to a high standard. Clients can also stipulate their preference or provide their own cleaning products.
Services such as end of tenancy cleaning, deep cleaning as well as any moving related cleaning appointments will generally have free oven deep clean as optional. If your desired service does not include this option we can add it for an additional cost.
Clients are responsible for providing parking for our cleaning team. If you are unable to do so, we can find a parking space close by for the service duration & then add it to your final invoice. Please consider that some locations with heavy parking restrictions can be a challenge when moving equipment.
Yes, we are! To obtain proof of insurance, you can email us at info@bloomecocleaning.co.uk and we’ll send you our current documentation.
Yes, absolutely. A common misconception is that only harsh chemicals can kill bacteria. But actually, many of today’s leading eco cleaning products are every bit as effective.
Yes, it is the safest way to clean. Ordinary cleaning products contain chemicals that pose risks such as burns to the skin and eyes; on the other hand, green cleaning products meet strict standards in safety.
We recommend booking your cleaning appointment as far in advance as possible to ensure availability, especially during peak seasons. Late bookings are based on availability, so feel free to reach out to us to check our current availability.
Yes, absolutely! We understand that our clients have busy schedules, so we strive to accommodate your preferred cleaning time as much as possible. Simply let us know your preferred time slot, and we’ll do our best to schedule your cleaning appointment accordingly.
No, we simply need access and we will handle the rest. If possible, we welcome you back at the end to check our work so that any issues can be addressed instantly.
Yes, please get in touch with us as soon as possible for amendments to your booking. This can a very simple and straightforward process subject to availability & when we are notified. For further information, please see Refunds & Cancellation Policy on our Terms and Conditions page.
Yes, most definitely. We will do our best to keep your cleaning specialist consistent. However, if they are unavailable on your chosen date or time, we will send a fantastic replacement!
Yes, we do offer same-day cleaning services, subject to availability. Please call us directly for urgent bookings.
Recognised for Excellence
An award-winning cleaning service you can trust.
Comprehensive Insurance
Your property is fully protected with our services.
Hand-Picked Cleaning Team
Only vetted of applicants join our expert crew.
There are no time limits on most of our services. We typically charge by the job and NOT per hour depending on the service. A team of cleaners will be assigned and work until the cleaning is completed to the highest standards. Services charged hourly are regular domestic cleaning and block & communal cleaning services.
We offer specialised cleaning services to address specific needs and concerns beyond our standard service list. These include mould removal, cleaning of specific areas and other specialised services for a comprehensive cleaning solution that address your unique requirements.
We recommend booking your cleaning appointment as far in advance as possible to ensure availability, especially during peak seasons. However, we also accept last-minute bookings based on our schedule availability. Feel free to reach out to us to check our current availability.
Services such as end of tenancy cleaning, deep cleaning as well as any moving related cleaning appointments will generally have free oven deep clean as optional. If your desired service does not include this option we can add it for an additional cost.
Easy, simply use our online form to customise your booking and instantly see prices. We accept card payments via our online booking form. The ‘Payment Method’ section also includes a bank transfer option. Alternatively, kindly ask our friendly advisors for an invoice payment link.
Please call or drop us an email for hourly and flat rates as well as specially tailored packages & pricing.
We love animals as much as you do! Our teams are familiar with the proper treatment of dogs, cats and other pets. We also use non-toxic, eco-friendly products so your pets are safe on any surface we clean. Please make sure to request an eco-friendly cleaning if this applies to you!
Yes, absolutely. A common misconception is that only harsh chemicals can kill bacteria. But actually, many of today’s leading eco cleaning products are every bit as effective.
Every home or business has unique cleaning needs and preferences. Together, we create personalised appointments including the use of your preferred cleaning methods and products for a cleaning plan that aligns with your preferences, including the use of eco-friendly or hypoallergenic cleaning products, specialised equipment, or specific cleaning techniques.
We send a number of cleaners depending on the size of your property or the size of area to be cleaned. This can range from 2 – 10 or more cleaning specialists for an efficient service.
Services such as end of tenancy cleaning, deep cleaning as well as any moving related cleaning appointments will generally have free oven deep clean as optional. If your desired service does not include this option we can add it for an additional cost.
Yes! You are afforded Free 72 Hours Cleaning Guarantee. In the unlikely event that you are not completely satisfied with the service, we will arrange a re-clean at no additional cost. However, you must let us know within 72 hours of completion of the service.
Cleaning Reviews
We do our best to have an honest and transparent communication with our clients. We value honest feedbacks and strive to provide the best service possible.
Unmatched Professionalism - Results Speak Louder!
Over the years, we have built a strong reputation for exceeding expectations by maintaining the highest standards of quality and professionalism. This dedication is reflected in the glowing reviews we receive from our clients, who frequently commend us for our meticulous attention to detail, reliability, and customer-focused approach. Every satisfied customer is a testament to our commitment to excellence, and their trust in our services fuels our drive to continually improve and deliver outstanding results.
6529
Happy Clients
21
Skilled Professionals
6
k
Cleans Completed
100
%